IMPACT Faculty

Thomas Fair

Thomas Fair is President of Fair & Associates Business & Hospitality Consulting, in operation since 2000. A results-oriented executive with over 30 years' experience in business development and operations management; Tom has demonstrated expertise in training, mentoring and directing cross-functional teams to achieve shared visions and goals.

Tom's recent project as consulting Director of Food & Beverage Outlets at Ocean Edge Resort & Golf Club, exceeded the previous year's sales by over 25%. He oversaw four full-service restaurants and three new outlet concepts while meeting new government restaurant Covid19 standards and guidelines and managing 200+ employees.

In the last 11 years, Tom has successfully launched eight unique high volume hospitality operations with average unit sales of $2.2 to $6 mm from the outset, construction and launch. Over the years, Tom has partnered with operations leaders in companies such as Legal Sea Foods, Bertucci's, Dunkin Brands, and Mitchell Fish Markets (Ruth Chris) to assess and strengthen operations, training, recruiting, retention, profit management, and the overall guest experience. Tom embraces the Golden Rule of serving and connecting with people and his community.

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